Well, as I'm always saying at work -- and I learned this from trans activists, if you don't have access to public toilets, you don't have access to public life.

This article, no doubt among others, points out that if we don't have access to space toilets, we don't really have access to space.

It’s very funny, because toilets are funny, but I also find it touching because it’s so relatably human. Space missions are filled with impossibly genius men and women achieving scientific feats far beyond our intelligence, discussing them with indecipherable jargon and initialisms, and then they’re talking about toilets. Hey! Toilets! I use those things too. Everyone needs toilets. ...

It took NASA six years and $23 million to design the Universal Waste Management System, and it was first installed on the International Space Station in 2020. The UWMS—invariably referred to by everyone at NASA as simply "the toilet"—uses suction to keep waste from escaping, and captures and filters the urine it collects to return to the craft's water supply. Just as importantly, it is capable of handling what NASA calls "dual ops—when they’re doing both defecation and urination at the same time,” said Melissa McKinley, the toilet's project manager.

I'm charmed that the toilet status is right at the top of this pleasing website where you can track the mission.

Before the crew settled in for their first sleep, ahead of a perigee burn Thursday morning, Koch called down with a question: The astronauts would like to pee before bed. Are you sure this thing is safe to use? Houston offered reassurance. "Christina, you are good to use toilet all night."

It's so lovely go to bed knowing that the toilet is there for you, any time you need it.

I read something that seems particularly relevant on Long Covid Awareness Day, a day which as an online pal who has LC says says,

We are combatting willful ignorance. People actively do not want to know about Long Covid, and the long-term health consequences of Covid infections. They do not want to see us.

The thing I read is about "AI" as currently understood, and grief. And I'm glad it connects both of these things to covid.

Generative AI emerged during a global pandemic -- a global trauma of mass death (1.2 million people in the US died of COVID, and about 7 million globally -- these are, no doubt, figures that undercount how many actually died of the disease, let alone those like my son who died during that time period of other causes -- overdoses, suicide, murder, and deaths related and unrelated to the pandemic).

Mass trauma, mass death and, as such, mass grieving. But it was, at the time and still to this day, a grief interrupted, a grief buried, a grief denied, a grief unobserved. We were often not able to bury our dead, not able to hold funerals, not able to have wakes, not able to observe the rituals of death, not able to gather, to bring food, to hold and comfort one another.

And when we were told the pandemic was over -- it hasn't really ended; the World Health Organization says there were around 150,000 cases of COVID reported in the last month -- we didn't deal with our trauma. We didn't deal with our grief. We were supposed to bury our feelings; we were supposed to forget. It was back-to-school, back to work, back to "normal."

There was, in fact, a massive demonstration of grief – an outpouring of grieving in public – during COVID; and that was the Black Lives Matter movement, the protests that occurred in cities throughout the country particularly after the murder of George Floyd. This grief was not private or hidden; it was collective. This grief was not just personal, expressed by those impacted directly by racism and police violence; it demanded from protestors and onlookers, empathy, solidarity. This grief was expressive – even as we are always told with protest, as with grief, that that is not the “good way” to say it. The grief of Floyd’s death – and all the deaths – was not sufficient. It was not simply a marker or memorial of death; but it was an act of life, an act of repair. It was a demonstration of love and loss and fury; it was a commitment to the future.

Car shit

Mar. 5th, 2026 08:50 pm

After two days of utter misery at work, I was amazed that I actually got to finish on time -- I had not been expecting to!

The unstoppable force of my executive dysfunction met the immovable object of a deadline to respond to the Government's call for evidence on Developing the automated vehicles regulatory framework.

Ugh. I am so disgusted by the whole concept of self-driving cars that it was...well, not the only reason it's difficult to write about, but it was definitely one of them.

In other car-related news, I'm always delighted to read that other people are noticing the same things I am: not only are car headlights too damn bright, but cars are too damn big.

...while bigger cars may be safer for their occupants, critics insist they are considerably less safe for other road users. "Whether you're in another car [or] a pedestrian, you're more likely to be seriously injured if there's a collision with one of these vehicles," argues Tim Dexter, vehicles policy manager at T&E. He is also concerned about the implications for cyclists.

Research carried out in 2023 by Belgium's Vias Institute, which aims to improve road safety, suggested that a 10cm (3.9in) increase in the height of a car bonnet could increase the risk of vulnerable road users being killed in a collision by 27%. T&E also highlights concerns that high bonnets can create blind spots.

This is also something I've read about in the U.S., thanks to Victoria Scott:

If, in the span of one year, 18 fully-loaded Boeing 747s crashed with no survivors, we’d reappraise airspace. We’d question how we build airplanes and how we train pilots. We would recognize this as a failure of the system, not as individual mistakes of 18 pilots. Our roads should be no different.

The good news is that we have sensible solutions in plain sight: lower speed limits, redesign intersections, build roads that prioritize pedestrians and cars equally, and most importantly, reward automakers for building smaller vehicles with better visibility. The bad news is these require some sacrifice from drivers. Safer roads have lower speed limits—likely enforced by ticketing in one form or another. These roads also require more concentration to drive on. SUVs and pickups would need to revert back to 90s sizing, and all of our cars would need to shrink. These are all a hard sell in America, admittedly, but until they happen, we keep losing lives needlessly.

I genuinely love cars, and I’ve owned some big trucks. I understand the appeal of high speeds and lifted rigs, and I’m loath to give them up. But even I can’t accept a future wherein 7,500 are killed each year, especially when the solutions are so tangible and the rewards so massive. I’d accept small sacrifices if thousands more could live decades longer. I hope the rest of America agrees.

I've accrued a simply horrifying number of open tabs, and I'm finally able to whittle them down a bit.

I'm finally able to read a few of those I've accumulated about Minneapolis/ICE. Here's my favorite one so far:

I feel more from Minnesota than I’ve ever felt. is a great quote -- even from four thousand miles away I feel more from Minnesota than I ever have, but this goes on:

But now I know as I’m walking down the street that I have hundreds of people who will swarm to help me if needed, and that I will swarm to help them.... It’s like building a muscle of solidarity across race, across class. It’s something the Left talks about a lot, but I’ve never experienced it like this. And it’s truly ordinary people — it’s not majority organizers or activists. It’s people who’ve never organized a day in their lives but know something wrong is happening and want to do something.

And on dealing with the fear:

it starts really small, and then the small things become more risky, and you don’t want to give them up... So now the people delivering groceries — which, again, is a very low-risk thing — have been trained to know that in case ICE grabs them, they should never write the list of addresses down digitally. You write it on a physical piece of paper, and if ICE grabs you, you eat the piece of paper. ...[D]elivering groceries shouldn’t be high-risk. It violates people’s sense of dignity and basic rights, and that’s what creates courage.

The whole thing is so good, it's well worth a read.

D sent me the link to Bruce Springsteen's new song "Streets of Minneapolis" about half an hour ago.

Both emails in my inbox since have been about this.

All that D told me about the link he sent me was "Well here's the most Erik thing ever." Apparently my friends agree.

One of them is also in Minneapolis and says ICE is on their block today.

At work this morning, when a colleague said they were off on holiday and worried that they were changing places in the U.S., my manager took the opportunity to tell me that for all that's horrible, Minneapolis and Minnesota are showing the world how to handle a thing like this and I must be proud of them.

And I am. I nearly choked up at that.

But also, I wish they didn't have to be. Normal life hasn't been possible in Minneapolis for months. Fundraisers I've contributed to have sometimes had grim updates about people who've disappeared, either directly to ICE or by having to make the horrible choice to "self-deport" which is another way the fascists are getting what they want.

I have to save reading Margaret Killjoy for when I have tears to spare. Some of them are happy tears, some are accompanied by real laughter and knowing smiles (having to bring the car battery in the house overnight like it's a baby animal!), but so many tears.

The shortest version of what I saw is this: a few thousand federal officers are occupying Minnesota right now. They’re in Minneapolis, St. Paul, the suburbs, and even some of the smaller towns. No one wants them there—I’ve never seen a community half so united as the people of the Twin Cities.

ICE is there to kidnap black and brown people. They’re not subtle about their racism...

In response to this, many vulnerable people have essentially gone into lockdown... The networks that are looking out for them are far and away the largest, most organized, and most successful networks like these I’ve ever seen.

Since abductions happen quickly—often stealing people in two or three minutes—the response needs to be just as fast. And it works because when people hear whistles and car horns, they start looking out. They come out of their houses.

It works because everyone knows what is happening is wrong, and everyone is willing to risk their lives to protect people.

Time after time, ICE has tried to abduct someone, only to be scared off by Minnesotans in pajamas and crocs.

But this spirit of “if your car is broken by the cold, strangers will save you” was presented to me by multiple people as the spirit that animates the resistance to ICE. Some people are trapped in their houses, so other people try their hardest to help them, whether or not they’ve got enough experience, whether or not they’re ready...

This style of organizing works because the overwhelming majority of people in the city are very actively opposed to seeing their neighbors kidnapped. There is no shortage of people willing to yell at ICE.

Like every day lately, I wake up and check the results of the MLB postseason games I'm not allowed to watch.

I was delighted the Blue Jays eliminated the Yankees of course, and delighted at Vladdy Jr.'s expressions of his own delight.

I was really sad for the Phillies even before I learned about the Kerkering error that ended the season for them if not this peak of the competitive cycle for them -- they're gonna be a pretty different looking team next year.

But today I saw that the Tigers-Mariners game had gone to fifteen innings. And I saw the name Jorge Polanco, an old favorite of mine who spent most of his career as a Twin (and only had to leave because it would save a very small amount of money when the team's owners decided the way to follow up on the best season the Twins had had in 20+ years was to ensure that this kind of success would never be possible again). And then I saw "walk-off" next to his name which meant the Mariners won, which I was so excited about I nearly burst for the lack of someone to tell about it right that minute.

I know a weird number of Tigers fans, at least one of which will read this, and my heart truly goes out to them for the wild end to a wild season for them. But I am so goddam joyful over this news, and it isn't even my team, I'm feeling downright exuberant so I can't imagine how its actual fandom is coping. (I'm looking forward to hearing how Meg is doing on the next episode of Effectively Wild!)

Except I've heard a little bit about it, through one of my favorite mediums which is star players on teams that might go from one generation to the next without being in the playoffs respond in an emotionally savvy way to the intensity of their fandom's mood and mental state when they do achieve the kind of thing that New York or L.A. get to take for granted but most or the rest of us don't.

In the game recap I read, there was a great quote from Julio Rodriguez:

It’s been unbelievable, honestly. Just kind of hearing about it, friends that I got here in Seattle, how they talk about it, how I see the city’s moving. Even like when I was walking off the field, this girl that works over here, she was crying. I just know there is a lot of passion that they have for this team, and I’m just happy that we were able to play a good ballgame for them that they can enjoy...

(Meg talked too on the podcast the other day the other day about Mariners fans crying and all the folks that just aren't here now who were the last time this happened in 2001 or something, and it was really moving and lovely, she's so smart and so good at getting her points across, I want to transcribe it but that won't happen tonight.)

Brushing

Aug. 14th, 2025 04:48 pm

One of the best people I've found on fedi is Dan ifixcoinops@retro.social -- along with his classics about Home Assistant, the dick mousetrap, and how clothes shopping should work, he's just added another that I think will become part of my idiolect:

Y'know when you're doing this big multi-step DIY project that involves doing many things and getting parts and tools and materials and you're holding all this stuff in your head and you notice how much of a big noisy scrungly mess it is up there, all the thoughts and worries and tasks overlapping each other like spaghetti all going in different directions, and you grumble "This is ridiculous, a guy can't get anything done with all that yammering going on," so you start up the computer and the text editor and write out what's going on up there, not because you don't know what's going on but just because thoughts go wibblywoobly like gummy worms and writing goes left to right in a straight line and to turn your oh-I-need-to-do-this-and-that thinkings into a ah-I-need-to-do-this-THEN-that shaped Plan you need to untangle the spaghetti and make it go in the long straight writing-shaped hole

Do you ever think of that like brushing your brain

Like oh no my brain's all tangled I've gotta spend a few minutes giving it a nice brush and make it purr

My brain is all tangled. So much so that I haven't even been able to say it lately.

It's ME Awareness Day, and my train is running 39 minutes late last I heard, so I took the opportunity to finally read this piece in a tab I've had open so long I cannot remember where it came from. It's a really incredible read about chronic illness and narratives as necessary for access to care, and what hearing from ill people does to those in a position to offer care.

long quotes, from a much longer article )

I read every Cybertruck takedown I find, and this is easily the best.

Tesla’s baking sheet on wheels rides fast in the recall lane toward a dead end where dysfunctional men gather.

That's practically a Springsteen lyric level of vivid poetry.

But the article is really the best because it's written by an indigenous person.

Cybertrucks are sold on tribal land, but they are not in spaces that Native people, or any real truck people, go. They are simply taking our space.

My Indigenous upbringing taught me to give back to this land, which belongs to my ancestors. That value is real and spiritual for me; I remember where I came from. But these cyber-things are made of rare minerals extracted from the land. They give nothing back, only take.

It's also just a love letter to trucks in general (as a friend said, "fuck I have never seen my deep-seated 'little girl in pigtails and a tutu who wants to drive their grandparents' giant F150 that brings back incredible antiques from auctions' articulated so well...." For me, so many chores were done with my dad's and grandpa's pickups, and my first time steering a car was my grandpa putting me on his lap and letting me take the steering wheel when I'd have otherwise been too small to reach it).

I walked [my niece] in her stroller to take in the colors and sounds of classic rides. These trucks are an inheritance for people; they are works of art. Nevaeh, now 9 months old, grins when I seat her behind a white leather steering wheel in a finely crafted truck assembled 50 years earlier. “That’s something you’ve never seen before!” Marco, the truck’s owner, says, smiling at Nevaeh’s focus as a smooth bass drops on the radio.

When we leave and I return her to the car seat, I tell her that she can have her own truck one day to drive and haul things and bond with people she loves.

I've been struggling with not being able to articulate how I'm feeling about the overlap between disabled and trans issues in light of the Supreme Court ruling, the overambitious interim "guidance" from EHRC, and how widely the decision is being interpreted by police forces and NHS bodies and etc.

Around the time I started testosterone, I realized that medical transition is effectively acquiring a long-term health condition and while, yes there is specific transphobia in healthcare, there is also endemic ableism and a lot of the negative experiences that heretofore-non-disabled trans people are shocked and miserable about are just part of how healthcare treats people with any chronic health conditions.

So yesterday I read something on Facebook shared by a page called The Disabled Eco-Enby. It's so good but so long. )

I've been thinking about this quote in relation to my own job since I first read it a few days ago:

Burnout, I’ve come to believe, isn’t just about time or tasks. It’s about purpose, alignment, and whether you believe the system you work in deserves your sacrifice.

(I've skimmed the rest of the piece it came from but haven't read it closely because it's about USian healthcare, so I can't speak for how sensible this person might be otherwise.)

That reminded me of something [personal profile] jesse_the_k shared a while ago, in a tab I also still have open. Jesse summarizes the MetaFilter quote with "The key point is: we must learn to identify pre-burnout signs. When you nurture sufficiently in advance, immolation is avoided."

Regularly lolling about and achieving nothing is vital for maintaining good health. There is no substitute for it. It's as necessary as sleep, from which it is quite distinct. We build and carry a lolling-about debt at our peril.

That panicky, squeezed, world-collapsing sensation is a super reliable symptom of a chronic lolling deficiency, as is the characteristic denial that I have no time for anything so frivolous. The correct internal response to that denial is: Bullshit! If I feel like I'm at the end of my tether then there has been something occupying my time that is less important than lolling about, and I need to identify that.

Maybe relevant because I am in the middle of a weekend where I have no plans and kinda worry about that (it turns to be both a cause and an effect of bad mental health} but also cannot think of anything I actually would want to do.

Just found a draft of a post I was working on a while ago, a response to my friend Marcia's review of a movie I hadn't seen (still haven't!), but that's okay because it's not about The Substance as much as it is about bodies and what we embody: race, gender, age.

This film is really about white women’s insecurities and never did I have illusions that I would feel seen and heard. I think it affirmed that I am an object, and that I owe my gender or allegiance to no one; I create myself.

Feeling not female and trying to bend, cut, open and fold this body into female and instead of it being gender affirming, I felt more alienated from female, from woman.

Oof. Yes. So much of femininity is doing little violences to our bodies. I learned the word tribulation because of my grandmother, complaining about the awkwardness of buying clothes or the discomforts of jewelry, I can't now remember which, telling tween or teen me "these are the trials and tribulations we face as women" with a chuckle, but I wasn't chuckling. I didn't know what a tribulation was but it sounded scary. I was not looking forward to a lifetime of those!

I kept waiting for the little violences I did to my body in the name of femininity to pay off, and they never did. Surely this discomfort and pain, actual blood, sweat and tears, had to mean the payoff would be really good right?? And I mostly rejected even high heels and makeup, never mind plastic surgery. Never had to harm my hair and skin with relaxers or skin-lightening creams. So if even I feel such pain, when mine is a small fraction of the pain there is in the demands that femininity puts on Black and Brown people...

Once on Twitter, whilst I was defending Trans folks, a person wanted to misgender me by calling me a little boy. It was a weird sensation to process, someone wants to misgender me by calling me a boy, which is what I thought would make me most comfortable in the end, being boy, that would make life easier, but instead I work to be comfortable in girl.

I was fighting TERFs on twitter way back when they assumed absolutely anybody with pronouns in their profile was trans, so my "she/her" once got someone to tell me I looked like an ugly man and I'd never be a woman. I had never thought I was anything other than cis at the time, but I have held that in my heart for years and now am delighted to be an ugly man who no one would ever believe is a woman.

When I saw the monster, I saw my future without being honest with myself about what beauty really is, what it truly means to de-center the male gaze, to de-center white womanhood whilst being queer, of color and other identity markers; for me, the monster is the culmination of a wasted life...

I do feel like middle age has found me in the last year or so. I'm leaning in to it for the dadcore vibes and grateful that I get to age because to age is to live (I am twice the age my brother ever got to be, so I will never fear growing older). But my age feels so bound up with my gender because when I was in my 20s and first tried to imagine myself as an older person, I imagined a man. I couldn't imagine a woman at all. I never have been able to think of myself growing old as a woman, and I really want to grow old, so that's the thing that finally tipped the scales for me into I must be trans, I better take action accordingly.

I'd rather have had a trans childhood and a trans young adulthood like a lot of people, but what matters much more to me is having a trans middle age and hopefully old age. Maybe my beard will come in gray already, maybe my hair will disappear any moment, I don't care at all (or I don't think I do; maybe I will feel differently when these things happen but neither has so far). A friend of mine once said that second puberty in your 40s disrupts the usual narrative that the changes in your body after you leave your 20s are unwelcome ones. I think there are lots of ways that body changes can be more welcome, but definitely addressing gender dysphoria in middle age is one way to mitigate the "oh my knee hurts all the time now" etc. type of changes to the body.

I'm also struck by someone misgendering Marcia by calling them a little boy specifically; there's some age-related incorrectness in there too (as well as echoing the racism of Black men always being called "boys" by the kind of white people who still want them as slaves); it's setting up a power dynamic often levelled at women (and definitely at people who are incorrectly perceived as women).

I still want for us to want more than to appeal to the gaze. I want all women to want more for themselves beyond ‘beauty’, not because I think anything feminine is bad, but because I want them to consistently examine what they mean when they are reaching for beauty. Who is really defining what you deem beautiful? Who is paving that definition for you? Is it you? Is it white supremacy? Do these things matter? Yes, to a point I think they do. I want us to want more, and to imagine more.

Anyway, their writing and thinking are great; I'm so glad I can now afford to subscribe to their essays and also their DJ sets!

Grief has become a thing that lives with us. i've noticed the last few years that the more i name my social grief and let myself feel it, the less reactive and squabbly i am, and the more compassion and energy i have to care for others

this is the essence of Grief Therapy in Interpersonal Psychotherapy (IPT), along with sharing your stories w/those you share values with.

grief requires tending, a form of labor, but the advantage of social/political grief is that we have many hands to make light work -- there are millions of us on this planet to help hold it. even when we feel so alone in the absurdity of loss, we can breathe and remember how many wanted the same world as we do, and we can feel how that world is very much alive in our hearts and collective imagination

“Hope is not the conviction that something will turn out well, but the certainty that something is worth doing no matter how it turns out.”

I just saw this shared on Facebook (by someone calling themselves Trauma Geek) and I feel like it's describing me pretty perfectly.

Under-stimulation contributes to burnout.

Burnout is not just about over-stimulation. It’s about missing the right kind of stimulation, the kind that brings us to coherence and flow.

Burnout is about not having access to pleasure, joy, safe connection, and rest.

Burnout comes from not having co-regulation, not having a safe home space, not having a network of people we can call on for help, not being able to fully express ourselves, not having time in nature, not having time for hobbies or art or play. Burnout comes from not having any of the numerous things that mammals need as social beings - clean air, reliable food sources, soundscapes without mechanical noise, natural water, singing, dancing, community, etc.

Not having what we need is just as stressful to the body as being over-stimulated. Not having what we need causes our nervous system to send the same danger signals and activate the same stress responses as when we encounter a significant threat in our environment. Not having what we need is perceived as a significant threat to the body.

Burnout recovery is not ONLY about avoiding too much stimulation and resting/sleeping as much as possible. It’s also about finding healthy and helpful stimulation to replace aversive stimulation.

The kinds of stimulation that tell us we are safe at an Autonomic level can be incredibly difficult to access in the modern world. Burnout is 100% not your fault. It’s a collective problem that requires a collective solution.

Burnout is often caused by the wrong kind of stimulation. Healing is often about finding the right kinds of stimulation for our nervous system to perceive deep safety. I want to work towards creating a world where the right kind of stimulation is more easily accessible by all.

I've been thinking of burnout in a work context, and I absolutely am under-stimulated there (and what stimulation I do have has been unusually likely to be negative which is also hard).

But also this fits well with my other problems about never really being able to replace what lockdowns and coincidental but poorly-timed loss of friendships, volunteering activities, and feeling part of things bigger than myself.

I think this might help explain why I'm terrible at resting too: I already get a lot of rest. Too much. Not enough other things.

...in this article about snowshoe softball.

  • In the headline "- that is not a typo."

What would be the typo? "Snowshoes"? What's it a typo for?

  • Wisconsin

Of course it's Wisconsin.

  • But then, halfway to first, it happens: The batter trips up over his snowshoes and falls face-first into a pile of sawdust. The dust gets everywhere -- into his mouth, up his nose, inside his shirt. He crawls the rest of the way to first, smacks the bag with his right hand and laughs until he can't breathe.

  • Well, in the 1960s, town chairman Ray Sloan had an extremely wacky, very simple and possibly brilliant idea for warm-weather snowshoe baseball: Just pour a bunch of sawdust on the local ball field.

  • "It's a lot more entertaining [with the snowshoes]," - much funnier with the square brackets

  • "Guys would dive headfirst and then their feet would come up and the tails of the snowshoe would come forward and hit them on the head," Punches tells me. - this is two laughs, one for the mental image of what's being described and one for the fact that this is being said by a guy whose surname is Punches. His whole name is Cole Punches, which is way too close to Hole Punches for him to have had a good time at school.

  • "The first-timers have a rough time, they wanna run too fast with [the snowshoes]. You tangle up and you fall down, and that's exactly what the people wanna see. Someone's gonna fall."

  • "Just flopping around, trying to run, and once you start losing your balance, there's no way to regain it. You're gonna go down. The flailing, shoes and arms flailing, and eventually you eat sawdust."

  • The hardest part is that outfielders can't just spin around on a fly ball hit over their heads. Punches says you have to do more of a "three-point turn" with your shoes and by the time you've done that, you've either fallen on your face or the ball is way past you.

  • The other reason the people come? "Pies, the pies are almost as big as snowshoe baseball," Punches says. "They come for the pies and stay for snowshoe baseball."

The other day I was interested to read that, at least in the U.S., self-checkout machines may actually get less common in stores.

While self-checkout technology has its theoretical selling points for both consumers and businesses, it mostly isn't living up to expectations. Customers are still queueing. They need store employees to help clear kiosk errors or check their identifications for age-restricted items. Stores still need to have workers on-hand to help them, and to service the machines.

The technology is, in some cases, more trouble than it's worth...

Retailers may continue to rely on the technology, but many aren't putting all their farm-fresh eggs in the self-checkout basket. Instead, they're increasingly giving customers the option to choose between human and machine.

For the customers that do choose to do the labour themselves, there's one thing Andrews believes won't change. However ubiquitous the technology is, and however much consumers get used to using the kiosks, shoppers are likely to find themselves disappointed and frustrated most of the time.

"It was part of a larger experiment in retail in trying to socialise people into using it," he says. Simply, "customers hate it".

I am glad to hear that a mix of human and machines is likely to remain available at checkout because I know some of the customers who not only don't hate it but prefer it: Andrew was always delighted when he could get through a trip to Asda without having to interact with another person at all. The touchscreens and practically-hidden bar code scanners on those self-checkout machines mean I avoid them whenever possible, but the best accessibility comes from having options, because whatever's a nightmare for one person is going to be essential for another.

Almost as soon as I'd read this, I was reading takes on how this phenomenon could apply in other areas. Of course I was thinking about accessibility; people who work in tech were thinking about tech.

Some of those takes overlap; like number one here is "The user is always inexperienced." People who just buy groceries have never scanned groceries as much as someone who's done that job. Also, independence is a myth. They word it differently; this is how I am wording it because some disabled people and groups speaking for them emphasize "independence" and it drives me up a wall, because none of us are independent.

If you scan an item twice, select the wrong payment method, accidentally get charged for a bag when you brought your own, forget to scan your discount card at the right time, or make any other trivial mistake, you are now at the mercy of someone else. When a problem does occur, a staff member has to notice it, come to your aid, figure out what happened, and correct it. You were promised self-service when, in fact, you are so disempowered that you can't troubleshoot or correct a single thing that might go wrong.

This makes me think about the campaigning against closing almost all the train station ticket offices in England. Apart from all the ways those machines are inaccessible, machines contribute to the unnecessary expense of train fares, already a particularly complex racket that is expensive at the best of times and ensures people pay too much when they buy the tickets themselves. You have to be an expert to understand how to buy appropriate, never mind cheapest, fares, sometimes even making an journey regularly doesn't leave people confident in their ability to get the best price and not get treated like an illegal immigrant by the train guards.

The particular disempowerment of waiting for someone who looks sixteen to determine that I'm old enough to buy ibuprofen is something that occurred to me recently. The need for humans to intervene every time the machine thinks you've scanned an item twice when you haven't, doesn't think you've put it in the bagging area when you have, and vice versa means the few staff who are employed expect to be called over for false positives as much as any actual needs. I've been age-verified by people who didn't even seem to glance at me. Trying to split the checkout tasks into those that can be done by shoppers and those that must be done by staff hasn't really proven to be very effective or fun for either group, in tasks that mostly weren't all that fun to begin with at least there's a smooth process when the person who's processing the rest of my groceries is also making one extra gesture when they get to the beer.

Lately I'm beginning to wish I had a more academic background in disability. I can see so many ways it would be useful for my job.

I've been finding links from social media like this which I lifted the list of disability models from -- particularly Critical Disability Studies and the social justice model of disability -- to include in a work e-mail (the work e-mail was a thing of beauty that I probably spent too much effort on especially because it will never have the audience it deserves).

And this was written four years ago and is articulating ideas directly relevant to my job role and which I'm only beginning to fumble toward because I'm starting from first principles.

If you want to know what I think about and am frustrated by the lack of in my work, here are some long quotes )

[332/365]

Nov. 28th, 2023 06:15 pm

I'm totally in love with something [personal profile] packbat said today:

I think if there's one thing to be learned from the commercial aviation industry, it is that "am I the asshole?" is a much less useful question than "how did the totality of habits, tools, knowledge, communication, and so forth - because it's never just one thing - result in something unfortunate happening, and what can I learn from this to avoid such things happening in the future?"

I think if there's two things to be learned from the commercial aviation industry, it's that if you've had less than 21 hours of sleep in the past 72 (numbers to be adjusted as necessary based on your own medical history, but that's the standard for pilots), you ought to bear in mind that you are at elevated risk of fatigue-driven mistakes.

I know nothing about commercial aviation but I feel those things so strongly in my own life! I said I love it so much I want to hang it on the wall, heh.

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