[236/365] closure

[cosmolinguist]

I finally, finally did that complaint (the last installment there links to the earlier ones).

I expected an automatic email confirmation or something, but no. Nothing. I'd worry it hadn't been registered at all except a couple hours later (when I was on my second pint outside a pub) I got an email saying

Dear Erik,
You recently got in touch with us, and your issue was given the reference number xxx.

We’d love to know how we could improve our webform and website, so please could you complete a short survey about your experience using it.
 
There are a maximum of six questions and the survey should take less than 5 minutes to complete.

It took me longer than five minutes to complete it. And not just because I was tipsy and typing on my phone. I told the survey this whole story.