Interesting read and especially on the adjustments at uni which I seem to be continually reminding students they should be applying for/do 'deserve'. At another institution I was working at last year I discovered a blind student hadn't applied for any adjustments and was trying - and failing - to do all the reading required for an assessment without an extension. Somehow, I was the first person to even suggest to him this wasn't how it should be. SIGH. I'm glad - save for how long it's taking for new tech to arrive - your university has been better at providing that support.